Within Hall 6 on stand No B22/1 visitors to CeBIT will find globally successful business, Parker Software showcasing their latest range of WhosOn and Email2Db software aimed at all types of businesses that do business on the web.
On show for the first time this year will be WhosOn V5.2 a new and improved version of the popular tool for monitoring web site visitor activity in real time and alongside that the Parker Software team will also be showcasing Email2DB, a tool for integrating incoming emails with business processes.
WhosOn is an invaluable tool for all web server owners and allows them to watch what visitors do on their web site in real time. Even better, they are able to engage online visitors via live chat as they browse web pages.
WhosOn shows live stats, it displays what is happening on a web site in real time. Website owners can watch visitors arrive at their site and move from page to page. More importantly they can see who referred them and where they are in the world.
Whilst browsing a site a visitor can click a Live Help button and instantly begin chatting to a real person in the organization. Website owners can answer their questions and help them through the sales process. Web pages can also be pushed directly to an end user, who is actively engaged in a live chat session, to help direct them to the correct part of a site. In addition, companies can choose to initiate a chat with a visitor by sending them an invite request.
New features of WhosOn that will be showcased will be the full Co-Browse and remote control functionaility, and the new Silverlight Version of WhosOn.
WhosOn can either be purchased outright in an installable format or customers can pay monthly and opt for a hosted version or a managed server, dependent on the popularity of their website.
Visitors to Parker Softwares stand will also be able to gain an insight of Email2DB. It is a tool that will convert email messages into database records. It parses emails and looks for patterns in the email messages and converts them into fields. This tool is ideal for any company that receives orders or invoices etc via email. You can send auto-responses, trigger processes, send SMS text messages, control services and more - all from received emails. Any database can be updated plus CSV files.
All details of Parker Software Products can be found on their website at www.parker-software.com.